Bitebucks™ Stored Value and Loyalty Program
Meet Bitebucks™, the first stored value program that puts the power of cashless payments back in operators' hands.
Bitebucks™, powered by VE Solutions, combines back-end simplicity with user convenience, bringing you the best value on the market. We've removed the barrier of a third party, providing faster funding to help boost your bottom line.
Operators instantly own funds loaded to Bitebucks™ cards—no more waiting for fund disbursements from a third party.
 Offer Incentives: Gift funds, preload balances, print complementary vouchers, and issue refunds directly to card holders. Promotional Capabilities: Card registration captures customer email and/or phone number to allow for marketing and promotional communications. Payroll Deduction: By offering payroll deduction via employee badge swipes, customers have payment convenience without linking their bank account. Secure Data Migration: We make it easy for you to import your existing data, including balance transfers, and enable you to keep the same card numbers without causing card-user disruption. Flexible Card Options: Provide customers with their preferred way to pay: by adding digital cards to their virtual wallets via a PassKit add-on, by providing physical cards for easy fund loading at the VE® kiosk, or by downloading the bitebucks app. | Point System & Redemption: Tailor your point system to allow customers to earn points on each purchase to redeem rewards. Loyalty Tiers: Configure up to three loyalty tiers or use the standard program that comes preloaded and ready for deployment. Program Discounts: Need to boost sales or move inventory close to expiration? With bitebucks, you can schedule discounts for specific days and times of the week. Program Funding: Incentivize card funding by offering bonus dollars when customers load funds to their accounts. |
Why Every Unattended Retail Operator Needs a Loyalty Program
Unattended retail operators face tougher competition than ever before. Delivery services like DoorDash, Uber Eats, and Grubhub have expanded consumers' options, meaning that simply having a conveniently located micro market no longer guarantees a sale.
bitebucks FAQ
What is bitebucks?
Bitebucks is an end-to-end payment and loyalty provider that encompasses payment processing, stored value, and loyalty all within the same platform.
How difficult is it to transition from my current loyalty program to bitebucks?
Transitioning to bitebucks is easy. We've developed tools and processes to make switching from your current program as seamless as possible, regardless of the platform you're using today.
Our team will work closely with you to create a customized transition plan, helping ensure a smooth changeover.
How difficult is it to roll out bitebucks at my existing locations?
Introducing bitebucks at your existing locations is simple and designed to minimize disruption. Our team will work with you to develop a rollout strategy tailored to your operation, helping ensure a smooth launch.
We'll also provide guidance and resources to build excitement, encourage customer adoption, and maximize engagement with your stored value and loyalty program from day one.
How can I encourage customers to enroll in bitebucks?
Bitebucks provides a variety of tools to help you promote enrollment, including printable signage, kiosk messaging, and launch strategies designed to introduce the program to your customers.
Ongoing reminders are key to driving participation. Bitebucks helps keep the program visible throughout the customer experience by highlighting the benefits of joining, including opportunities to earn rewards and see what they could have saved by participating.
Our team can work with you to develop a strategy that fits your locations and helps turn first-time users into loyal repeat customers.
How does bitebucks encourage customer engagement?
Bitebucks is designed to keep customers engaged by rewarding participation and encouraging repeat purchases. Customers can earn rewards, move through loyalty tiers, and unlock more benefits as they continue using bitebucks.
The program also helps create awareness during the purchasing process. For example, during checkout at a kiosk, customers can see how much they could have saved or how many rewards they could have earned if they were using bitebucks, encouraging them to join and start earning.
How easy is it for customers to sign up for bitebucks?
Signing up for bitebucks is a quick, simple process. Customers can enroll through the bitebucks app or directly at the kiosk by providing their name, phone number, and a PIN. This way, customers can start earning rewards with minimal effort.
Do customers need their phone or stored value card to use bitebucks?
No. Bitebucks is designed to be convenient, whether customers have their app or stored value card with them or not.
Customers can access their account directly at the kiosk using their phone number and PIN, making it easy to earn and redeem rewards whenever they shop.
Can I run different promotions for different locations?
Yes! Bitebucks gives you the flexibility to create promotions tailored to individual locations, customer groups, or even multiple markets within the same building.
Whether you want to run different offers by location or customize promotions for specific audiences, the program makes it easy to deliver targeted campaigns that fit your business goals.
Can I customize the bitebucks app with my company's branding?
You can customize the bitebucks app with your company's logo, colors, and branding.
Through the bitebucks management portal, you can upload your logo, and your branding will appear throughout the app and on supported kiosk screens, creating a consistent experience for your customers.
Best of all, custom branding is included with the program at no additional cost.
Will bitebucks cost more than my current program?
Not necessarily. Bitebucks offers multiple pricing options designed to fit different types of operations.
For higher-volume markets, a plan with a higher monthly fee and lower credit card processing rates may provide the greatest value. For lower-volume markets, a lower monthly fee with slightly higher processing rates may be the better fit.
We'll work with you to determine the pricing structure that makes the most sense for your business, so you're not penalized based on the size or volume of your markets.
Are there additional fees for using the stored value or loyalty card?
There are no additional fees for using the bitebucks card, mobile app, or customer account.
Everything is included in your low, flat monthly fee, so you can take full advantage of the program without worrying about extra charges.